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Published: June 29, 2021
St. Martin’s Healthcare earned a 2021 Gold Rating from the National Association of Free and Charitable Clinics (NAFC) Quality Standards Program. By self-attesting that the organization has certain policies and procedures in place, it is able to highlight its commitment to providing quality care to patients.
The mission of the National Association of Free and Charitable Clinics is to ensure the medically underserved have access to affordable health care. The NAFC and its members are dedicated to ensuring that patients receive quality health care. To quantify and qualify the care provided at the Free and Charitable Clinic network, the NAFC formalized a set of Quality Standards for member organizations.
Dr. Trina Chapman-Smith, Medical Director, states “We are very excited to be awarded a Gold Rating again in 2021! This recognition validates the effort of so many volunteers and our staff, especially in an extremely difficult time over the last year for providing top-notch care. Tammy Stafford, Executive Director echoes Dr. Chapman-Smith’s sentiments. “I am extremely proud of our entire workforce for being so flexible providing a high quality healthcare in our community.
NAFC Members voluntarily submit information to the NAFC on the various policies and procedures in place to attain their standards rating and attest/pledge that they successfully incorporate these standards within their organization.
NAFC Quality Standards elements include policies and procedures related to the following areas: Administrative, Enhanced Access and Continuity of Care, Identifying and Managing Patient Population information, Planning and Managing Care, Providing Self-Care Support and Community Resources, Tracking and Coordinating Care, and Measuring and Improving Performance.